Keyfacts about our insurance services

The Financial Services Authority (FSA)

We (Jade Stanley Ltd) are regulated and authorised by the Financial Services Authority which is the independent watchdog that regulates financial services, it requires us to give you this document. Use this information to decide if our services are right for you.

What products do we offer?

We offer products from AXA Insurance UK plc, Primary Insurance Company Limited and White Horse Insurance Ireland Ltd.

Which service will we provide you with?

We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

Who regulates us?

Jade Stanley Limited, 10-11 Lower John Street London W1F 9EB is authorised and regulated by the Financial Services Authority. Our FSA Register number is 306205 this information can be checked on the FSA's register by visiting the FSA's website http://www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234

Ownership

Jade Stanley Holdings Limited owns 90% of the share capital of Jade Stanley Limited

What to do if you have a complaint

If you wish to register a complaint, please contact us:
Jade Stanley Ltd,
10-11 Lower John Street,
London W1F 9EB

Tel: 0870 755 6101

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Insurance and advising and arranging is covered for 100% of the first £2000 and 90% of the remainder of the claim, without any upper limit.

Further information about compensation scheme arrangements is available from the FSCS